Business Services

Business Services is tasked with providing the back-office and middle-office to our advisors and their teams. Responsibilities include business operations, technology, analytics, supervision and critical risk management commitments such as anti-money laundering and cybersecurity. The group executes within its concierge model to provide a differentiating service experience that is second to none.

Kevin Barbeau
Kevin BarbeauTrading Services Specialist
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Trading Services Specialist
Cam Becker
Cam BeckerTechnology Services Specialist
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Technology Services Specialist
Robert Bedenikovic
Robert BedenikovicAssociate Vice President and Manager, Asset Movement
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Associate Vice President and Manager, Asset Movement
Randall Biggs
Randall BiggsSenior Credit Operations Specialist
Randy is associate vice president and manager of Credit and Retirement Operations at Benjamin F. Edwards & Co. Joining the firm in 2014, he is responsible for the daily processing of client requests for retail and retirement accounts. In addition, he monitors client accounts for risk and oversees the loan programs for high-net-worth clients.

With more than 30 years of financial services experience, Randy has held leadership positions in both the Margin and IRA departments. Most recently, he worked as a process manager in the Margin department. In that capacity he was responsible for managing all client activity, credit and risk exposure.

Randy holds his FINRA Series 7 and 63 licenses. Outside of work he enjoys fishing, camping, woodworking as well as spending time with family and friends.
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Senior Credit Operations Specialist
Randall Biggs
Karen Clines
Karen ClinesAsset Movement Specialist
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Asset Movement Specialist
Bob Cole
Bob ColeAssociate Vice President and Senior Data Analyst
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Associate Vice President and Senior Data Analyst
Lisa Davis
Lisa DavisAssociate Vice President, Branch Supervision Specialist
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Associate Vice President, Branch Supervision Specialist
Brian Davis
Brian DavisTechnology Engineer
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Technology Engineer
Anne Ecker
Anne EckerTechnology Services Specialist
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Technology Services Specialist
Michael Fitzgerald
Michael FitzgeraldAnnuity and Life Insurance Processing Specialist
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Annuity and Life Insurance Processing Specialist
Charlotte Foley
Charlotte FoleyAssociate Vice President, Senior Advisory Operations Specialist
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Associate Vice President, Senior Advisory Operations Specialist
Susan Frigerio
Susan FrigerioManager, Business Process Improvement, Associate Vice President
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Manager, Business Process Improvement, Associate Vice President
Chase Garrett
Chase GarrettNew Account Associate
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New Account Associate
Justin Harder
Justin HarderProject Manager
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Project Manager
Asha Heard
Asha HeardNew Account Associate
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New Account Associate
Jay Herman
Jay HermanSenior Application Engineer
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Senior Application Engineer
Chris Husted
Chris HustedTeam Leader, Application Services
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Team Leader, Application Services
John Intrieri
John IntrieriTechnology Services Specialist
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Technology Services Specialist
Casey Jackson
Casey JacksonSenior Vice President, Senior Manager, Technology Services & Innovation
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Senior Vice President, Senior Manager, Technology Services & Innovation
Colleen Johnson
Colleen JohnsonVice President, Branch Supervision Associate
When Colleen Johnson came aboard with Benjamin F. Edwards & Co. in 2008, she brought with her decades of experience earned as a branch operations trainer at A.G. Edwards, a firm she joined in 1981.

Today, she applies that knowledge as she helps transferring managers and financial advisors with the transition process, providing training on a variety of day-to-day aspects of the business. At the same time, she ensures adherence to the firm’s established operational procedure and also assists financial advisors with questions and troubleshooting every day.

She currently holds her Series 7, 9/10, and 63 licenses.
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Vice President, Branch Supervision Associate
Colleen Johnson
Marc Kessler
Marc KesslerVice President, Senior Manager, Branch Supervision
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Vice President, Senior Manager, Branch Supervision
Monica Keziah
Monica KeziahSenior Trading Services Specialist
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Senior Trading Services Specialist
Zak Komoromi
Zak KomoromiTechnology Services Specialist
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Technology Services Specialist
Alex Lam
Alex LamTechnology Services Specialist
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Technology Services Specialist
Nina Law
Nina LawAssociate Vice President and Registered Senior Trade Services Specialist
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Associate Vice President and Registered Senior Trade Services Specialist
Sharon Lesch
Sharon LeschAdvisory Operations Specialist
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Advisory Operations Specialist
Yari A. Lindo
Yari A. LindoSenior Vice President and Manager, Trading Services
Yari joined Benjamin F. Edwards & Co. in 2013 as vice president and manager of Trading Services. He is responsible for all trade-related activities for equities, mutual funds, options, precious metals, and unit investment trusts. In addition, he assists with new issue syndicates and serves on the Syndicate Review Committee. With almost 20 years of trading experience, Yari works closely with the firm’s financial advisors and clients to answer trading requests and leverage market opportunities.

Previously, Yari served in a similar role as a senior block trader in the equity and exchange-traded funds markets, focusing on institutional trades and managed money orders. He also held the position of market maker where he was responsible for managing risk on all trading activity for over 60 NASDAQ Stock Market equity securities, while working closely with Investment Banking, Syndicate and Research.

Yari is a graduate of Phillips University where he earned a Bachelor of Business Administration degree in Finance. Yari holds his FINRA Series 7, 55 and 63 licenses.
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Senior Vice President and Manager, Trading Services
Yari A. Lindo
Christie Lively
Christie LivelyCredit Operations Specialist
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Credit Operations Specialist
Glen Magparangalan
Glen MagparangalanAssociate Vice President and Team Leader, Technology Services
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Associate Vice President and Team Leader, Technology Services
Bret Martin
Bret MartinSenior Vice President, Senior Manager, Information & Analytics
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Senior Vice President, Senior Manager, Information & Analytics
Jim Masterson
Jim MastersonVice President, Branch Supervision Specialist
Branch managers need supervision too, and that’s precisely what Jim Masterson does for Benjamin F. Edwards & Co. in his position as a branch manager review administrator. In this capacity, Jim oversees the sales practices and activities of the firm’s producing branch managers. Jim joined Benjamin F. Edwards & Co. in 2010 after a distinguished 25-year career at A.G. Edwards.

While at A.G. Edwards, Jim initially worked in Operations and then accepted a position in Compliance as a sales practice associate. He then moved to the firm’s Law Department as a client service representative where he worked with company personnel and clients to gather the information needed to address concerns and reach equitable resolutions.

In 2003, Jim moved to the Branch Division Manager Review team and assisted regional managers with their supervisory responsibilities of producing branch managers.

Jim is a graduate of the University of Missouri – St. Louis and currently holds his Series 7, 8, 24, 63 and 65, and insurance licenses.
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Vice President, Branch Supervision Specialist
Jim Masterson
Julie McCallister
Julie McCallisterVice President, Senior Branch Supervision Specialist
Julie is associate vice president and branch manager supervision administrator of Branch Services at Benjamin F. Edwards & Co. Joining the firm in 2011, Julie is responsible for sales practices and activities of the firm’s producing branch managers.

With over 25 years of financial services industry experience, Julie has held positions as branch operations supervisor, margin clerk, and branch operations trainer where she provided branch office support by opening new branch offices as well as personnel training in existing offices. More recently, she was a special projects administrator where she produced various reference materials for branch personnel, assisted branch managers with training and managed the advisor retirement transition.

She holds the Series 7, 9/10, and 63 licenses. Outside of work, Julie likes to stay active, enjoys traveling and cooking.

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Vice President, Senior Branch Supervision Specialist
Julie McCallister
Ann McLaughlin
Ann McLaughlinAssociate Vice President, Senior Trading Services Specialist
Ann joined Benjamin F. Edwards & Co. in 2009 and is an Associate Vice President and Trade Processing Specialist. She is part of a team that is responsible for all trade-related activities for equities, mutual funds, options, precious metals, and unit investment trusts. In addition, she assists with new issue syndicates. With almost 25 years of trading and industry experience, Ann works closely with the firm’s financial advisors and clients.

Previously, Ann served in a similar role as a trader on the Chicago Board of Trade (CBOT) focusing on fixed income, equities, grains and metals in both futures and options markets. She worked mostly with institutional traders and money managers. Ann was also manager for her firm’s CBOT trade reconciliation team. In addition to her other duties, she ran the summer internship program for the firm’s CBOT floor group.

Ann is a graduate of St. Xavier University in Chicago where she earned a Bachelor of Business Administration degree in Finance. She holds her FINRA Series 3, 7, 55 and 66 licenses. Outside of work she enjoys spending time with her family and is a Certified Scuba Diver.
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Associate Vice President, Senior Trading Services Specialist
Ann McLaughlin
Alexander Minder
Alexander MinderTechnology Engineer
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Technology Engineer
Tim Moran
Tim MoranVice President and Senior Manager, Operations Risk
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Vice President and Senior Manager, Operations Risk
Nicole Morgan
Nicole MorganAsset Movement Specialist
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Asset Movement Specialist
Courtney O’dell
Courtney O’dellNew Account Specialist
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New Account Specialist
Michael Oelkers
Michael OelkersApplication Engineer
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Application Engineer
Daniel Parish
Daniel ParishAssociate Vice President, Senior Financial Analyst
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Associate Vice President, Senior Financial Analyst
Marie Patrico
Marie PatricoPart Time
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Part Time
Adam Peiffer
Adam PeifferCredit & Retirement Operations Specialist
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Credit & Retirement Operations Specialist
Brian Politte
Brian PolitteClient Workflow Specialist
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Client Workflow Specialist
Michelle Reilly
Michelle ReillyAssociate Vice President and Team Leader – Asset Movement
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Associate Vice President and Team Leader – Asset Movement
Cheryl Renth
Cheryl RenthRetirement Operations Specialist
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Retirement Operations Specialist
Brooke Romero
Brooke RomeroVice President, Senior Manager, Client Processing
Brooke is associate vice president and manager of New Accounts and Document Control at Benjamin F. Edwards & Co. Joining the firm in 2009, she is responsible for client onboarding which includes the production and process of reviewing new accounts, document processing and account maintenance. In addition, she monitors performance, analyzes and implements new or updated applications required for processing.

With more than 18 years of operations experience in the financial services industry, Brooke served in a similar role as a new accounts specialist. Most recently, she worked as an escalation analyst in the Account Opening and Maintenance areas. In that capacity, she researched and resolved issues that occurred during the account opening process, made recommendations for process improvement, and helped with the conversion to a new operating system for the area.

She received her Associate’s degree in Psychology from East Central College in Union, Missouri. Brooke holds her FINRA Series 99 license. Outside of work, she likes to spend time with her family, watch sports and listen to music.
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Vice President, Senior Manager, Client Processing
Brooke Romero
Michael Ross
Michael RossAML Risk Specialist
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AML Risk Specialist
Alex Sanchez
Alex SanchezAssociate Vice President and Team Leader – Credit & Retirement Operations
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Associate Vice President and Team Leader – Credit & Retirement Operations
Diane Singler
Diane SinglerSenior Annuity & Life Insurance Processing Specialist
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Senior Annuity & Life Insurance Processing Specialist
Kristen Southerland
Kristen SoutherlandVice President, Manager, Advisory Operations
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Vice President, Manager, Advisory Operations
Michele Tanner
Michele TannerBranch Supervision Associate
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Branch Supervision Associate
Chris Trovitch
Chris TrovitchBranch Supervision Associate
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Branch Supervision Associate
Brian Turntine
Brian TurntineAssociate Vice President and Fixed Income Trader
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Associate Vice President and Fixed Income Trader
Allison Washausen
Allison WashausenTechnology Services Specialist
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Technology Services Specialist
Peggy Webb
Peggy WebbAdvisory Operations Specialist
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Advisory Operations Specialist
Julie Wilson
Julie WilsonVice President, Branch Supervision Specialist
Julie is vice president and branch manager supervision administrator of Branch Services at Benjamin F. Edwards & Co. Joining the firm in 2012, Julie is responsible for sales practices and activities of the firm’s producing branch managers.

With over 30 years of experience in the financial services and banking industries, Julie has held positions as assistant branch manager and client associate.

She holds her Series 7, 9, 10, 66, and insurance licenses. Outside of work, Julie likes to spend time with her family — especially her two granddaughters. She also enjoys reading and traveling.
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Vice President, Branch Supervision Specialist
Julie Wilson
Aaron Wilkerson
Aaron WilkersonAssociate Vice President, Senior Application Engineer
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Associate Vice President, Senior Application Engineer
Travis Wilkinson
Travis WilkinsonAssociate Vice President, Senior Technical Engineer
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Associate Vice President, Senior Technical Engineer
Corey E. Winters
Corey E. WintersVice President and Senior Manager, RIA Operations
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Vice President and Senior Manager, RIA Operations