Business Services

Business Services is tasked with providing the back-office and middle-office to our advisors and their teams. Responsibilities include business operations, technology, analytics, supervision and critical risk management commitments such as anti-money laundering and cybersecurity. The group executes within its concierge model to provide a differentiating service experience that is second to none.

  • Kevin Barbeau
    Kevin Barbeau
    Kevin BarbeauTrading Services Specialist
    Trading Services Specialist
  • Cam Becker
    Cam Becker
    Cam BeckerTechnology Services Specialist
    Technology Services Specialist
  • Robert Bedenikovic
    Robert Bedenikovic
    Robert BedenikovicAssociate Vice President and Manager, Asset Movement
    Associate Vice President and Manager, Asset Movement
  • Randall Biggs
    Randall Biggs
    Randall BiggsSenior Credit Operations Specialist

    Randy is associate vice president and manager of Credit and Retirement Operations at Benjamin F. Edwards & Co. Joining the firm in 2014, he is responsible for the daily processing of client requests for retail and retirement accounts. In addition, he monitors client accounts for risk and oversees the loan programs for high-net-worth clients.

    With more than 30 years of financial services experience, Randy has held leadership positions in both the Margin and IRA departments. Most recently, he worked as a process manager in the Margin department. In that capacity he was responsible for managing all client activity, credit and risk exposure.

    Randy holds his FINRA Series 7 and 63 licenses. Outside of work he enjoys fishing, camping, woodworking as well as spending time with family and friends.

    Senior Credit Operations Specialist
  • Karen Clines
    Karen Clines
    Karen ClinesAsset Movement Specialist
    Asset Movement Specialist
  • Bob Cole
    Bob Cole
    Bob ColeAssociate Vice President and Senior Data Analyst
    Associate Vice President and Senior Data Analyst
  • Lisa Davis
    Lisa Davis
    Lisa DavisAssociate Vice President, Branch Supervision Specialist
    Associate Vice President, Branch Supervision Specialist
  • Brian Davis
    Brian Davis
    Brian DavisTechnology Engineer
    Technology Engineer
  • Anne Ecker
    Anne Ecker
    Anne EckerTechnology Services Specialist
    Technology Services Specialist
  • Michael Fitzgerald
    Michael Fitzgerald
    Michael FitzgeraldAnnuity and Life Insurance Processing Specialist
    Annuity and Life Insurance Processing Specialist
  • Charlotte Foley
    Charlotte Foley
    Charlotte FoleyAssociate Vice President, Senior Advisory Operations Specialist
    Associate Vice President, Senior Advisory Operations Specialist
  • Susan Frigerio
    Susan Frigerio
    Susan FrigerioManager, Business Process Improvement, Associate Vice President
    Manager, Business Process Improvement, Associate Vice President
  • Chase Garrett
    Chase Garrett
    Chase GarrettNew Account Associate
    New Account Associate
  • Justin Harder
    Justin Harder
    Justin HarderProject Manager
    Project Manager
  • Asha Heard
    Asha Heard
    Asha HeardNew Account Associate
    New Account Associate
  • Jay Herman
    Jay Herman
    Jay HermanSenior Application Engineer
    Senior Application Engineer
  • Chris Husted
    Chris Husted
    Chris HustedTeam Leader, Application Services
    Team Leader, Application Services
  • John Intrieri
    John Intrieri
    John IntrieriTechnology Services Specialist
    Technology Services Specialist
  • Casey Jackson
    Casey Jackson
    Casey JacksonSenior Vice President, Senior Manager, Technology Services & Innovation
    Senior Vice President, Senior Manager, Technology Services & Innovation
  • Colleen Johnson
    Colleen Johnson
    Colleen JohnsonVice President, Branch Supervision Associate

    When Colleen Johnson came aboard with Benjamin F. Edwards & Co. in 2008, she brought with her decades of experience earned as a branch operations trainer at A.G. Edwards, a firm she joined in 1981.

    Today, she applies that knowledge as she helps transferring managers and financial advisors with the transition process, providing training on a variety of day-to-day aspects of the business. At the same time, she ensures adherence to the firm’s established operational procedure and also assists financial advisors with questions and troubleshooting every day.

    She currently holds her Series 7, 9/10, and 63 licenses.

    Vice President, Branch Supervision Associate
  • Marc Kessler
    Marc Kessler
    Marc KesslerVice President, Senior Manager, Branch Supervision
    Vice President, Senior Manager, Branch Supervision
  • Monica Keziah
    Monica Keziah
    Monica KeziahSenior Trading Services Specialist
    Senior Trading Services Specialist
  • Zak Komoromi
    Zak Komoromi
    Zak KomoromiTechnology Services Specialist
    Technology Services Specialist
  • Alex Lam
    Alex Lam
    Alex LamTechnology Services Specialist
    Technology Services Specialist
  • Nina Law
    Nina Law
    Nina LawAssociate Vice President and Registered Senior Trade Services Specialist
    Associate Vice President and Registered Senior Trade Services Specialist
  • Sharon Lesch
    Sharon Lesch
    Sharon LeschAdvisory Operations Specialist
    Advisory Operations Specialist
  • Yari A. Lindo
    Yari A. Lindo
    Yari A. LindoSenior Vice President and Manager, Trading Services

    Yari joined Benjamin F. Edwards & Co. in 2013 as vice president and manager of Trading Services. He is responsible for all trade-related activities for equities, mutual funds, options, precious metals, and unit investment trusts. In addition, he assists with new issue syndicates and serves on the Syndicate Review Committee. With almost 20 years of trading experience, Yari works closely with the firm’s financial advisors and clients to answer trading requests and leverage market opportunities.

    Previously, Yari served in a similar role as a senior block trader in the equity and exchange-traded funds markets, focusing on institutional trades and managed money orders. He also held the position of market maker where he was responsible for managing risk on all trading activity for over 60 NASDAQ Stock Market equity securities, while working closely with Investment Banking, Syndicate and Research.

    Yari is a graduate of Phillips University where he earned a Bachelor of Business Administration degree in Finance. Yari holds his FINRA Series 7, 55 and 63 licenses.

    Senior Vice President and Manager, Trading Services
  • Christie Lively
    Christie Lively
    Christie LivelyCredit Operations Specialist
    Credit Operations Specialist
  • Glen Magparangalan
    Glen Magparangalan
    Glen MagparangalanAssociate Vice President and Team Leader, Technology Services
    Associate Vice President and Team Leader, Technology Services
  • Bret Martin
    Bret Martin
    Bret MartinSenior Vice President, Senior Manager, Information & Analytics
    Senior Vice President, Senior Manager, Information & Analytics
  • Jim Masterson
    Jim Masterson
    Jim MastersonVice President, Branch Supervision Specialist

    Branch managers need supervision too, and that’s precisely what Jim Masterson does for Benjamin F. Edwards & Co. in his position as a branch manager review administrator. In this capacity, Jim oversees the sales practices and activities of the firm’s producing branch managers. Jim joined Benjamin F. Edwards & Co. in 2010 after a distinguished 25-year career at A.G. Edwards.

    While at A.G. Edwards, Jim initially worked in Operations and then accepted a position in Compliance as a sales practice associate. He then moved to the firm’s Law Department as a client service representative where he worked with company personnel and clients to gather the information needed to address concerns and reach equitable resolutions.

    In 2003, Jim moved to the Branch Division Manager Review team and assisted regional managers with their supervisory responsibilities of producing branch managers.

    Jim is a graduate of the University of Missouri – St. Louis and currently holds his Series 7, 8, 24, 63 and 65, and insurance licenses.

    Vice President, Branch Supervision Specialist
  • Julie McCallister
    Julie McCallister
    Julie McCallisterVice President, Senior Branch Supervision Specialist

    Julie is associate vice president and branch manager supervision administrator of Branch Services at Benjamin F. Edwards & Co. Joining the firm in 2011, Julie is responsible for sales practices and activities of the firm’s producing branch managers.

    With over 25 years of financial services industry experience, Julie has held positions as branch operations supervisor, margin clerk, and branch operations trainer where she provided branch office support by opening new branch offices as well as personnel training in existing offices. More recently, she was a special projects administrator where she produced various reference materials for branch personnel, assisted branch managers with training and managed the advisor retirement transition.

    She holds the Series 7, 9/10, and 63 licenses. Outside of work, Julie likes to stay active, enjoys traveling and cooking.

     

    Vice President, Senior Branch Supervision Specialist
  • Ann McLaughlin
    Ann McLaughlin
    Ann McLaughlinAssociate Vice President, Senior Trading Services Specialist

    Ann joined Benjamin F. Edwards & Co. in 2009 and is an Associate Vice President and Trade Processing Specialist. She is part of a team that is responsible for all trade-related activities for equities, mutual funds, options, precious metals, and unit investment trusts. In addition, she assists with new issue syndicates. With almost 25 years of trading and industry experience, Ann works closely with the firm’s financial advisors and clients.

    Previously, Ann served in a similar role as a trader on the Chicago Board of Trade (CBOT) focusing on fixed income, equities, grains and metals in both futures and options markets. She worked mostly with institutional traders and money managers. Ann was also manager for her firm’s CBOT trade reconciliation team. In addition to her other duties, she ran the summer internship program for the firm’s CBOT floor group.

    Ann is a graduate of St. Xavier University in Chicago where she earned a Bachelor of Business Administration degree in Finance. She holds her FINRA Series 3, 7, 55 and 66 licenses. Outside of work she enjoys spending time with her family and is a Certified Scuba Diver.

    Associate Vice President, Senior Trading Services Specialist
  • Alexander Minder
    Alexander Minder
    Alexander MinderTechnology Engineer
    Technology Engineer
  • Tim Moran
    Tim Moran
    Tim MoranVice President and Senior Manager, Operations Risk
    Vice President and Senior Manager, Operations Risk
  • Nicole Morgan
    Nicole Morgan
    Nicole MorganAsset Movement Specialist
    Asset Movement Specialist
  • Courtney O’dell
    Courtney O’dell
    Courtney O’dellNew Account Specialist
    New Account Specialist
  • Michael Oelkers
    Michael Oelkers
    Michael OelkersApplication Engineer
    Application Engineer
  • Daniel Parish
    Daniel Parish
    Daniel ParishAssociate Vice President, Senior Financial Analyst
    Associate Vice President, Senior Financial Analyst
  • Marie Patrico
    Marie Patrico
    Marie PatricoPart Time
    Part Time
  • Adam Peiffer
    Adam Peiffer
    Adam PeifferCredit & Retirement Operations Specialist
    Credit & Retirement Operations Specialist
  • Brian Politte
    Brian Politte
    Brian PolitteClient Workflow Specialist
    Client Workflow Specialist
  • Michelle Reilly
    Michelle Reilly
    Michelle ReillyAssociate Vice President and Team Leader – Asset Movement
    Associate Vice President and Team Leader – Asset Movement
  • Cheryl Renth
    Cheryl Renth
    Cheryl RenthRetirement Operations Specialist
    Retirement Operations Specialist
  • Brooke Romero
    Brooke Romero
    Brooke RomeroVice President, Senior Manager, Client Processing

    Brooke is associate vice president and manager of New Accounts and Document Control at Benjamin F. Edwards & Co. Joining the firm in 2009, she is responsible for client onboarding which includes the production and process of reviewing new accounts, document processing and account maintenance. In addition, she monitors performance, analyzes and implements new or updated applications required for processing.

    With more than 18 years of operations experience in the financial services industry, Brooke served in a similar role as a new accounts specialist. Most recently, she worked as an escalation analyst in the Account Opening and Maintenance areas. In that capacity, she researched and resolved issues that occurred during the account opening process, made recommendations for process improvement, and helped with the conversion to a new operating system for the area.

    She received her Associate’s degree in Psychology from East Central College in Union, Missouri.  Brooke holds her FINRA Series 99 license. Outside of work, she likes to spend time with her family, watch sports and listen to music.

    Vice President, Senior Manager, Client Processing
  • Michael Ross
    Michael Ross
    Michael RossAML Risk Specialist
    AML Risk Specialist
  • Alex Sanchez
    Alex Sanchez
    Alex SanchezAssociate Vice President and Team Leader – Credit & Retirement Operations
    Associate Vice President and Team Leader – Credit & Retirement Operations
  • Diane Singler
    Diane Singler
    Diane SinglerSenior Annuity & Life Insurance Processing Specialist
    Senior Annuity & Life Insurance Processing Specialist
  • Kristen Southerland
    Kristen Southerland
    Kristen SoutherlandVice President, Manager, Advisory Operations
    Vice President, Manager, Advisory Operations
  • Michele Tanner
    Michele Tanner
    Michele TannerBranch Supervision Associate
    Branch Supervision Associate
  • Chris Trovitch
    Chris Trovitch
    Chris TrovitchBranch Supervision Associate
    Branch Supervision Associate
  • Brian Turntine
    Brian Turntine
    Brian TurntineAssociate Vice President and Fixed Income Trader
    Associate Vice President and Fixed Income Trader
  • Allison Washausen
    Allison Washausen
    Allison WashausenTechnology Services Specialist
    Technology Services Specialist
  • Peggy Webb
    Peggy Webb
    Peggy WebbAdvisory Operations Specialist
    Advisory Operations Specialist
  • Julie Wilson
    Julie Wilson
    Julie WilsonVice President, Branch Supervision Specialist

    Julie is vice president and branch manager supervision administrator of Branch Services at Benjamin F. Edwards & Co. Joining the firm in 2012, Julie is responsible for sales practices and activities of the firm’s producing branch managers.

    With over 30 years of experience in the financial services and banking industries, Julie has held positions as assistant branch manager and client associate.

    She holds her Series 7, 9, 10, 66, and insurance licenses. Outside of work, Julie likes to spend time with her family — especially her two granddaughters. She also enjoys reading and traveling.

    Vice President, Branch Supervision Specialist
  • Aaron Wilkerson
    Aaron Wilkerson
    Aaron WilkersonAssociate Vice President, Senior Application Engineer
    Associate Vice President, Senior Application Engineer
  • Travis Wilkinson
    Travis Wilkinson
    Travis WilkinsonAssociate Vice President, Senior Technical Engineer
    Associate Vice President, Senior Technical Engineer
  • Corey E. Winters
    Corey E. Winters
    Corey E. WintersVice President and Senior Manager, RIA Operations
    Vice President and Senior Manager, RIA Operations